Why is no one replying to my emails?

During busy periods such as the festive period, sales and promotions, we receive a lot more emails than usual. As such we request that you allow 2-3 days for us to get back to your initial email inquiry.

Note that we operate on a first-in first-out policy as well as a priority response system.

This means that you should only send 1 email enquiry. Sending a follow up a day or so later will actually send your email to the back of the queue, which neither of us want to happen!

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